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Problem Statement

Problem Statement

As a design department, if we do not stay up to date on our design system, then the processes that keep us running smoothly start to deteriorate.

As a design team, we need to keep utilizing the current system while challenging our thinking with our day-to-day work, so the system doesn’t become stale

As a design department, if we do not stay up to date on our design system, then the processes that keep us running smoothly start to deteriorate.

As a design team, we need to keep utilizing the current system while challenging our thinking with our day-to-day work, so the system doesn’t become stale

My role: UX Design Manager

My role: UX Design Manager

Objectives

  • Keep our design system fresh and up to date with the current flows we are trying to solve. 

  • Poke holes in any issues we could have to further improve our design system.

Existing Design System

Existing Design System

Keeping it fresh and making sure it’s useful for all designers

Keeping it fresh and making sure it’s useful for all designers

  • Part of my job, as I design new flows and experiences, is to utilize our current design system and call out when things don’t work as desired.

  • Part of my job, as I design new flows and experiences, is to utilize our current design system and call out when things don’t work as desired.

  • I work closely with the design systems manager to ensure that the design system stays up to date and is refined to be more useful for designers.

  • I work closely with the design systems manager to ensure that the design system stays up to date and is refined to be more useful for designers.

Challenge our current thinking

Challenge our current thinking

  • As we are designing with our current system I challenge our thinking. We do not need to simply play with the legos that we have when there are other sets and styles we could be utilizing.

  • As we are designing with our current system I challenge our thinking. We do not need to simply play with the legos that we have when there are other sets and styles we could be utilizing.

  • As we design our new experiences, we work closely with the design system manager to introduce new design patterns that could be utilized by other teams.

  • As we design our new experiences, we work closely with the design system manager to introduce new design patterns that could be utilized by other teams.

New team, no system?

New team, no system?

  • I worked as a design manager to challenge our senior designer and me to develop a design system that we both can utilize to work more efficiently.

  • I worked as a design manager to challenge our senior designer and me to develop a design system that we both can utilize to work more efficiently.

  • There was no system in place for the internal tools designed for.

  • There was no system in place for the internal tools designed for.

  • These tools did not utilize the larger design system that Best Buy had developed for other teams and we had to develop our own to be more efficient.

  • These tools did not utilize the larger design system that Best Buy had developed for other teams and we had to develop our own to be more efficient.

Looking toward the future

Looking toward the future

What we have we know will not be useful long term.

What we have we know will not be useful long term.

  • As we are working towards better experiences for our employees and customers we know what we have is not going to suffice in five years.

  • We are currently working towards developing a new design system that will be utilized across a new system for our employees to keep up with current business demands.

  • Best Buy as a company has flatted a lot of roles within the retail organization structure and our technology has not kept up.

  • We are developing this new system and working behind the scenes to get business buy-in toward our new approach. But we are not waiting for permission before working towards what we know will be needed.