Experience

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Problem Statement

Problem Statement

To make future enhancements to our scheduling space, we needed to make some changes to the layout to scale features.


The current solution is limiting our future potential.


We want to unlock more flexibility for our employees by adding new features for them to take control over their schedule.

To make future enhancements to our scheduling space, we needed to make some changes to the layout to scale features.


The current solution is limiting our future potential.


We want to unlock more flexibility for our employees by adding new features for them to take control over their schedule.

My role: UX Design Manager

My role: UX Design Manager

Objectives

Fix layout issues so schedule space can scale more features into it

and make it more useful.

  • Normalize shift view

  • Add space and consistency to new features.

  • Allow the tool to grow even further without breaking patterns.

Existing design

Existing design

Proposed Solution

Proposed Solution

Split the different types of views for your calendar into their own spaces.

Split the different types of views for your calendar into their own spaces.

  • We added a tabbed functionality to the top of the Schedule space. One for agenda view (list view) and another for a month calendar view.

  • Whenever a user taps on a shift, no matter what view it is, they see the same modal that appears with new options for them.

Agenda view

  • Users can now see all their shifts in a list.

  • We show them their next shift.

  • A user can now select any shift and get

    options for changing their shifts.

Calendar View

  • Users can now see all shifts for the next two

    weeks at a glance.

  • Users can tap on a day and get more details in the new normalized shift view.

Shift View

  • When a shift is selected from either view we have a single view for how to view a shift.

  • We now have a space to add features for our

    users to take control of their schedules

  • We unlocked a new area to add even more

    functionality and unlock more flexibility for our users.

Further Enhancements

Further Enhancements

Examples of some of the features we were able to add after the new layout was established.

Examples of some of the features we were able to add after the new layout was established.

Availability Buttons

  • New layout for features that users need on hand.

  • Bringing in new setting space to insert larger

    settings for a user's schedule (did not exist)

Receiving Shift Pickups

  • Users can receive shifts that their coworkers want them to pick up.

  • They are now able to respond in-app and take those shifts.

  • This relieved 30 minutes/callouts every time

    someone needed to get their shift covered.

Swapping Shift

  • On top of being able to send shifts, users can find a shift to swap with their coworkers.

  • Rather than having to go back and forth,

    employees can save time by making it a one time transaction.